Delete your account

You can delete your DeClutterMind account and everything in it at any time. You do not need to ask anyone's permission, and you do not have to give a reason.

If you can still sign in

This is immediate and needs no one's help.

Open DeClutterMind on your phone, or sign in on the web.
Go to Settings.
Scroll to the bottom and choose Delete account.
Type DELETE to confirm. If your account has a password, you will be asked for it.

If you have uninstalled the app, or cannot sign in

Email plantowin.de@gmail.com from the address you signed up with, with the subject “Account deletion request”. We will confirm your identity and delete the account within 30 days, and normally much sooner.

Write from the address on the account if you possibly can — it is how we know the request is yours. If you cannot, say so in the email and we will find another way to verify it.

What is deleted

Everything. Not hidden, not deactivated — removed from the database.

Your account: Name, email address, password, and any Google sign-in link.
Tasks and projects: Every task, subtask, project, section and workspace you own, including archived ones.
Journal: All diary, purpose, learnings, notes and spirituality entries, with their moods and tags.
Finance: Transactions, budgets, assets, liabilities and every figure you recorded.
Routines and focus: Daily routines, their history, and all focus-session records.
Calendar and events: Your events, reminders, and any Google Calendar connection.
Settings and devices: Preferences, notification settings, and all signed-in sessions.

How long it takes

Straight away: your account is closed. You are signed out everywhere, no one can sign in, and none of your data is reachable from the app or from us.

For 30 days: the data is held in a locked state so that a mistaken deletion can be undone. Email plantowin.de@gmail.com inside that window and we will restore it. We send a reminder a week before the deadline.

After 30 days: it is permanently and irreversibly deleted. At that point we cannot recover it for you, for ourselves, or for anyone who asks.

To skip the 30-day window and have everything erased at once, say so in your email and we will do that instead.

What we keep, and why

Security audit records — the fact that a sign-in or a deletion happened, and when — are kept without your name attached. We are required to be able to show that account actions took place, and these records cannot be tied back to you once the account is gone.

If you were invited to someone else's shared project, the project belongs to them and stays with them. Your membership of it is removed with your account.

Nothing else is kept. We do not retain a copy of your journal, your tasks or your finances for any purpose, including analytics.

Questions

Write to plantowin.de@gmail.com. The full detail of what we collect and why is in the Privacy Policy.